Trust
What customers have said
Screenshots of the real reviews, straight from Google and Yelp. Not retyped, not trimmed, not tidied up. Tap any of them to open the profile it came from.
Every review below is a screenshot taken straight from the profile it appears on, avatar, date and all. Follow either badge to read them at the source.
Reviews on Google
Yelp
Reviews on Yelp
Both Yelp reviews describe painting and renovation work rather than air conditioning. They are included because the company does both, and leaving them out would make the picture tidier than it is.
Choosing a contractor
What reviews tell you, and what they do not
Reviews are strong evidence of some things and weak evidence of others. Knowing which is which saves time on every company you look at, not only this one.
They are good evidence of behaviour. Whether a company turned up when it said it would, explained the problem in language you could follow, and charged at the end what it quoted at the start. Customers are well placed to judge all of that, and it is most of what goes wrong with contractors.
They are weak evidence of technical work. A homeowner generally cannot tell whether a system was charged by weight to manufacturer specification, whether static pressure was measured, or whether a replacement coil was properly matched to the outdoor unit. A five-star review can sit on top of a poor installation for years, right up until the day it fails.
So read reviews for the behaviour, and use the three checks on the right for the rest.
Check the company yourself
Four things worth doing before letting any contractor into your house.
- Read both profiles in full, including anything critical and how it was answered
- Verify the TDLR licence through the Texas Department of Licensing and Regulation licence search
- Confirm the address is real. Ours is 13000 Murphy Rd #116, Stafford, TX 77477
- Call and listen. Whether the answer sounds like diagnosis or like a script tells you a great deal
Related pages
Why homeowners call us
The differentiators, explained rather than claimed.
About the company
Who runs it, where it works from, and how a job actually runs.
Contact
Address, hours and what helps when you call.
Cost calculator
Judge a quote against published data.
AC repair
What a diagnostic visit should cover.
Service areas
Where the coverage actually is.
Questions about reviews and trust
Are these reviews real?
How many reviews are there in total?
Some of these are about construction, not air conditioning.
How do I spot fake reviews on any contractor?
Should a company with some bad reviews worry me?
Can I leave a review after a job?
The fastest way to judge a contractor is to call one and listen to how they answer.
Call (855) 758-5353Read the reviews, then make the call
Public feedback on a profile we do not control, and a phone conversation you can judge for yourself.